Policy

Spot Etiquette :Less

  • A mask is required for each individual coming into our place of business. Please bring your own mask for the health and safety for yourself and others. Hand sanitizer will be available throughout the salon. 

  • Due to our insurance, this is a child free zone, so please leave the little ones at home.

Making appointments is easy and available 7 days a weeks by telephone and online. Please notify us of any changes in email, phone numbers, and address. For all first time guests, a credit card is required to reserve your appointment.

If you cancel your appointment within 24 hours of your scheduled time, you will be charged 50% of your scheduled time. If you “no show” you will be charged 100% of your scheduled service.

We can accommodate late arrivals, as your appointment will end at end of scheduled time and you will be expected to pay full service fee

Fill policy- If you wait more then 4 weeks to get a fill, we will need to charge you for a returning client full set. We have both 2 and 3 week fill appointments to accommodate you through your desired fullness achievement.

We accept Discover, American Express, Visa and Mastercard ( We no longer accept checks)

Our staff isn’t equipped to provide childcare, and our insurance isn’t equipped to cover children or related accidents in the facility. So our environment is a childfree relaxing zone during every lash service appointment for everyone.

If we need to perform a sensitivity test at our discretion or client request, one drop of adhesive is placed on inner forearm and behind the ear after the client consent is signed. If a reaction occurs over 36 hours, an alternative sensitive adhesive can be offered in place of the platinum bond Novalash Series adhesives.